Oudalmarjaan.
This Shipping Policy explains how Oudalmarjaan processes and delivers orders placed through our Shopify store. By placing an order, you agree to the terms below.
Orders are typically processed within 1–2 business days after payment confirmation.
Processing may take longer during sales, holidays, or high-volume periods.
You will receive an order confirmation and, where available, a shipping confirmation once your order is dispatched.
We deliver to the locations available at checkout. If your area is not serviceable by our courier partners, we may contact you to arrange an alternative solution or cancel/refund the order.
Shipping fees (if applicable) are calculated and shown at checkout before you complete your purchase.
Any additional charges such as taxes, duties, or local fees (if applicable in your region) are the customer’s responsibility unless clearly stated otherwise.
Delivery timelines depend on your location and courier operations. Typical delivery estimates are:
Local/major cities: 2–4 business days
Other areas: 3–7 business days
Please note: delivery times are estimates and may vary due to weather, courier delays, public holidays, strikes, or other factors beyond our control.
Customers are responsible for providing complete and accurate shipping details, including:
Full address
Correct phone number
Landmark (if needed)
OUdalmarjaan is not responsible for delays, failed deliveries, or additional charges caused by incorrect or incomplete address information.
If a shipment is returned due to:
incorrect address
unreachable phone number
refusal to accept delivery
multiple failed delivery attempts
We may reship the order (additional shipping charges may apply) or issue a refund after deducting shipping/courier costs where applicable.
If tracking is available through the courier, it will be shared via email/SMS/Shopify notifications after dispatch. Tracking updates depend on the courier’s system.
If you receive a damaged, missing, or incorrect item:
Contact us within 24 hours of delivery
Share clear photos/video of the package and product
We will review the issue and may offer a replacement, store credit, or refund according to the situation and our policies.
uUdalmarjaan is not liable for shipping delays caused by couriers, customs (if applicable), natural events, or other factors beyond our control. However, we will do our best to support you and coordinate with the courier when possible.
For shipping-related questions, please contact us using the contact details provided on our website.
Our signature oud fragrance is specially crafted from rich, authentic oud.
Its deep and powerful aroma leaves an instant and lasting impression.
This fragrance represents strength, confidence, and refined luxury.
It beautifully blends traditional Arabian heritage with modern elegance.
Each spray delivers a memorable and long-lasting scent experience.
Designed for those who appreciate class, sophistication, and timeless style.
Two Expressions. One Timeless Luxury.
Experience the perfect balance of tradition and modern sophistication with our signature fragrances.
Each product is crafted with authentic oud to deliver depth, elegance, and long-lasting presence.
Designed for those who appreciate luxury, confidence, and refined Arabian heritage.
